FAQs
Who are Tosxa Underground?
Sister Nasty & Brother Tosxa came into this world knowing they were always meant to stand out and feel unique, but trends and fast fashion just didn’t make room for authentic self expression. It all seemed so repetitive and… boring. So we made our personal style ourselves, with sharpies, dental floss, scissors and thrifted finds. This evolved into a lifelong mutual love of DIY fashion, drawing inspiration from all across the underground. Now is the time to share that love. We make clothes for people that are one-of-a-kind. People who know, just because they don’t fit in, it doesn't mean they’re alone. We’re a part of you now. The Underground is with you. Come play with us.
Shipping & Handling
We currently ask customers to allow up to 5 business days for order processing. It’s just us two gals, but rest assured we’re committed to getting everyones pieces out as fast as we can.
Our Standard Shipping option is 5-10 Business days, and Expedited Shipping is 2-5 Business Days.
We are not equipped at this time to ship internationally/outside of USA territories. We are a small business and are working to expand worldwide as soon as we can!
Returns & Exchanges
All Tosxa Underground pieces are handmade. With that being said, we know there can sometimes be discrepancies. We are very dedicated to maintaining quality items that make people happy.
ALL ONE OF A KIND ITEMS ARE FINAL SALE. We cannot accept returns or exchanges on one-off pieces. In the event something happens to your unique piece within 6 months, we offer repairs to the item free of charge, just ship it to us and we got your back. Email t0sxa@tosxaunderground.com for more information.
All other purchases are exchangeable within 30 days of your order.
Any other questions or concerns, please reach out to Tosxa Underground at: t0sxa@tosxaunderground.com
Please allow 24-48 hours for a reply.